Privacy Policy

This policy explains what personal data [legal entity] (“Chasca”, “we”) collects when you use the Chasca website, app, API and related tools, why we collect it, and the choices you have.

1. What we collect

• Account details: your name, email address and login information.
• Your content: prompts, uploaded documents, audio, video and links, and the scripts, scene graphs, narration and videos generated from them.
• Usage and billing records: videos created, minutes used, plan and payment status.
• Technical data: IP address, browser and device information and logs needed to run and secure the Service.
• Messages you send us: for example the “Talk to us about pricing” form, which asks for your email, how you would use Chasca and optional volume and budget details.

2. How we use it

• To provide the Service: reading your sources, writing scripts, narrating and rendering your videos.
• To run your account, process payments, enforce plan limits and answer support requests.
• To keep the Service secure, prevent abuse and fix problems.
• To improve Chasca. [Confirm whether customer content is ever used for training or evaluation, and on what basis.]

3. Service providers

Generating a video involves trusted providers acting on our instructions, such as AI model providers that help write scripts, text-to-speech providers that produce narration, and hosting and payment providers. [List sub-processors, their locations and safeguards.]

4. Cookies

The app uses essential cookies to keep you signed in. This marketing website runs no analytics, advertising or third-party tracking scripts, and it serves its fonts itself.

5. How long we keep data

We keep account data while your account is open and your content until you delete it or close your account, then delete or anonymize it within [period], except where the law requires us to keep records longer.

6. Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal data, and to object to or restrict some processing. Contact us at [contact email] to exercise them. [Add region-specific sections, e.g. GDPR and CCPA, as counsel advises.]

7. Children

Chasca is not directed to children under 13, and they may not create accounts. Teachers may use Chasca to make videos for their classes without students needing accounts.

8. Security

We protect data with measures such as encryption in transit, signed and expiring media links, and access controls. No system is perfectly secure; tell us at [security contact] if you find a vulnerability.

9. Changes and contact

We will post changes to this policy here and, when they are significant, notify you. Questions: [contact email], [postal address].